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Hello Dear Customer,
You can contact us via "Contact us" or "My account >> Order history and details >> Details >> Add a message", or email us directly.
If you have purchased our products, please select "Order reference" when contacting us, so you can go to "My account >> Order history and details >> Details >> Bottom" to view customer service information for this order.
If you contact us through "Contact us" or "My account", you can log in to the account backend and go to "My account >> Order history and details >> Details" to view information.
If you contact us by email, please log in to the email and check the spam folder.
We will process your messages in time on working days, but due to the large number of orders and fluctuations in network and mailbox services, messages between us may be lost.
If you do not receive our response in time, please contact us again in time and check the mail spam folder. We will be happy to help you to solve the problem.
Thank you for your trust and patience.
Best regards
Customer Team
Hello Dear Customer,
You can contact us via "Contact us" or "My account >> Order history and details >> Details >> Add a message", or email us directly.
If you have purchased our products, please select "Order reference" when contacting us.
If you do not receive our response in time, please contact us again in time and check the mail spam folder. We will be happy to help you to solve the problem.
Thank you for your trust and patience.
Best regards
Customer Team